How does the payment system work?
The payment for your membership is taken from your bank account by direct debit, on the 5th day of each month.

How much will I have to pay upon joining?
When you join up, there will be an initial payment of the joining fee together with payment for the first month or part month depending upon the date you join.

How much notice do I have to give to cancel?
You are free to leave the scheme at any time. If you want to cancel please write to your bank or building society informing them of the cancellation. Regrettably no refunds can be given for part months.

Will I have to pay the joining fee if I re-start my membership?
Yes, however you can freeze your membership for only £10 per month if you are unable to use the centre for a while (minimum of one month) To do this we would need to know your instruction before the 25th of the preceeding.

For further information contact the Membership Hotline on
01202 417600

Can other people join my membership at a later date?
Yes, please contact Customer Service for further details.

Can I upgrade my membership?
Yes, please contact Customer Service for further details.

How does annual membership work?
Your payment for the year must be paid in advance. No bank details will be required and your card will expire after one year. Regrettably no refunds can be given should you terminate your annual membership prior to the expiry date.